Monitor and View Internal Calls

Module: Admin Application

Let's check out how to monitor Internal Calls in VoiceStack.

Internal Calls Dashboard Overview

1. Navigate to Internal Calls in the admin app.

• Internal calls are automatically generated whenever calls take place between Extensions. Refine your search using filters.
• The dashboard displays 10 calls per page. 
  • Use the navigation controls to move to the next page and view additional calls.
  • Click Next to view the next page.

Field Description

Date Range Filter	Choose from preset options or set a custom range.
Date & Time	Timestamp of the call event.
From	Caller (user, device, or workflow extension).
To	Receiver of the internal call.
Source	Origin type (e.g., Automated Voicemail).
Duration	Length of the call (HH:MM:SS).
Status	Connected or Not Connected.

Support

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