Configure Phone Numbers for Text Messages

Module: Admin Application

Let's explore how to configure Phone Numbers in text messages.

1. Navigate to Configuration > Messages > Phone Numbers.

2. Click Configure.

3. Specify the following: 

• Phone Number: Displays the phone number being configured (e.g., "[phone]). This field is non-editable to prevent accidental changes.
• Message Group: Allows the user to assign the phone number to a specific message group.
  • The Unlink option is available to remove the phone number from the current message group.
• Send Auto-response Message: Enables or disables automatic replies for incoming messages if the patient has not replied in the last 24 hours. When enabled, the user can enter a custom auto-response message.
  • Auto-response Message Text Box: The users can type a predefined response.

4. Click Update to save the changes.

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